Shipping policy
OGKILS PH Shipping Policy
Last Updated: September 10, 2026
Thank you for shopping with OGKILS PH. We are committed to getting your badminton gear to you as quickly and securely as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been prepared and dispatched, you will receive a shipping confirmation email with your tracking number.
Shipping Rates
We charge flat shipping rates based on your delivery zone and the total weight of your order. Your exact shipping fee is calculated automatically at checkout and shown before you complete payment.
| Delivery Zone | Standard (0–2.5 kg) | Bulky (2.51 kg and up) |
|---|---|---|
| Metro Manila | ₱100 | ₱200 |
| Luzon (outside Metro Manila) | ₱180 | ₱280 |
| Visayas & Mindanao | ₱240 | ₱380 |
Bulky rates typically apply to orders containing shoes, bags, or multiple rackets. The applicable rate is determined automatically at checkout.
Couriers & Delivery Times
We ship via J&T Express and LBC Express. Estimated delivery times after dispatch:
- Metro Manila: 1–3 business days
- Luzon: 3–5 business days
- Visayas & Mindanao: 5–7 business days
Delivery times are estimates and may vary depending on your exact location, courier volume, and conditions outside our control.
Order Tracking
You will receive a shipping confirmation email containing your tracking number once your order has been dispatched. You can use this number to track your package on the courier's website.
Important Reminders
- Address Accuracy: Please provide a complete and accurate delivery address, including your barangay and a valid contact number. OGKILS PH is not responsible for delays or losses caused by incorrect or incomplete information provided by the customer.
- Shipping Delays: While we strive to deliver on time, OGKILS PH is not liable for delays caused by the courier, adverse weather, or other circumstances beyond our control.
- Failed Deliveries: If a delivery attempt fails, the courier may attempt redelivery. If the package is returned to us, the customer is responsible for any re-shipping fees.
- Shipping fees are non-refundable except where an order is cancelled by us before dispatch.
Contact Us
If you have any questions or concerns about your shipment, please contact us at ogkilsph@gmail.com.
This policy applies to purchases made on ogkilsbadminton.com. Orders placed through Shopee, Lazada, or TikTok Shop are subject to each platform's own shipping rates and terms.
